1. Privacy Policy:
Your privacy is important to us. Please review our privacy policy, which also governs the use of our website, to understand how we collect, use, and protect your personal information.

2. Pricing Structure:
Our quoted price is based on the weight up to 1.2 tons or the full capacity of the van, whichever comes first.

3. Additional Charges:
Certain items such as mattresses, tires, large appliances (e.g., fridge), and gas bottles will incur separate charges. Please inquire for specific pricing.

4. Load Duration:
The initial load duration is up to 30 minutes. Any time spent beyond this initial 30-minute period will be subject to additional charges based on an hourly rate.

5. Waste of Journey:
The client will be required to pay a waste of journey charge if the job cannot be completed due to access issues, absence of rubbish, or any other issue attributed to the client’s fault.

6. Penalties:
The client assumes responsibility for any penalties incurred on jobs due to factors beyond alternatives or with prior client approval, and these charges will be billed accordingly.

7. Payment Terms:
Payments are due upon completion of the service or as per the agreed terms outlined in the client’s credit account agreement.

8. Financial Responsibility:
After mutual agreement and authorization from the client, they are obligated to fulfill payment for any jobs booked by their personnel or agents acting on their behalf.